Exchange and Return Policy
Crow Valley Pipes stands behind its product and offers exchanges for defective pipes not due to abuse by the owner or normal wear and tear. If you believe you have received a defective pipe, please contact us at firstname.lastname@example.org. Upon inspection, we will replace your pipe with the same model of your purchase, or if we no longer have that item, with an item of equal value. Preorders are refunded if the product is not manufactured. If their is not a product of same value available. Preorders can take up 8 months to deliver.
We are a small company and at this time, we do not accept returns. Thank you for understanding.